Location: Remote Quebec
Salary: CA$33,600 Annually
Benefits: Dental Insurance, Health Insurance…
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
Execute administrative tasks critical to the progression of patients through the Program
Ensure data integrity
Act as a liaise between other members of the team
Handling faxes (incoming/outgoing) accordingly and timely
Organize work schedule to complement working hours in multiple time zones
Labeling and attaching documents to the CRM
Ability to cover various shifts
Ad hoc duties as assigned
What your background should look like
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Excellent computer skills
Minimum 2 years experience in a similar administrative or data entry role
Experience with the SalesForce software (or experience with a CRM system) an asset
Experience with the faxing software (MyFax or Right Fax) an asset
High School Diploma or Post Secondary schooling preferred
Technical vocational training or equivalent combination of experience and education
2 years directly related experience
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Knowledge of medical terminology an asset
Ability to work autonomously
Ability to provide assistance to team members during periods of increased workload
Ability to recognize and question abnormal data and escalate if need be
Ability to foresee and adjust scheduling and adjust workload
Strong analytical skills
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces
The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of taining programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Prince Edward Island: $33,600 CAD – 49,830 British Columbia: $37,100 CAD – 55,110
