Location: Remote, US
Salary: $100,000 Annually
Remote
The Operations Center has three main focuses: continuously improving Lumin’s Incident Command practices; proactive monitoring of critical and non-critical services; reducing on-call toil through automation. Reporting to the Operations Center Manager, qualified candidates will possess exceptional communication, cross functional skills, and a solid understanding of incident management.
Responsibilities
Operational work
Incident triaging
Log gathering
Process automation
Proactive monitoring
Requirements
Humility. Strong sense of ownership, and integrity. Willing to walk in the mud.
Commitment to continually improving yourself.
Detail oriented.
Exceptional written and verbal communication skills.
Effective collaboration skills with a proven ability to work cross functionally in order to establish and meet shared business goals.
Desired Skills and Experience
Experience with a monitoring platform (Cloudwatch, Splunk, Grafana, Azure Monitor, etc.)
Familiarity with automation/orchestration tools
Experience with Atlassian or similar tools
Experience with AWS or other cloud provider
EDUCATION
Bachelor’s degree or higher or equivalent experience.
$100,000 – $125,000 a year
LIFE AT LUMIN DIGITAL
Lumin Digital is a fintech company specializing in digital banking solutions. Through a fundamentally different approach to technology, service, and people, we’re creating the next generation of financial solutions each and every day. Lumin helps banks and credit unions build and deploy next-gen digital experiences that help to continually serve, engage, and grow their membership base. While other platforms are partially adapted or retrofitted for the cloud, Lumin is 100% cloud-native. It was built specifically for the cloud environment, allowing us to realize the advantages more fully it offers. It’s a difference that financial institutions and their users will see and feel almost immediately.
Our people have a passion for new possibilities. We intentionally foster curiosity through our culture. We engage people who can’t help but ask “what if,” “why not,” and “what’s next.” We encourage them to bring forward ideas that challenge, raise, and reset expectations. And we empower them to continually explore, experiment, and apply what they learn. We champion curiosity because curiosity is how we grow– as a company, as a partner, and as individuals. For more information, visit lumindigital.com.
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