Head of Operations – Africa

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dLocal holds the position of being the foremost leader in payments, with a strong emphasis on emerging markets. We play a pivotal role in assisting top-tier global companies, including renowned brands like Amazon and Google, in their expansion efforts into emerging countries. By eliminating complexity and seamlessly managing payment expansions, we enable these companies to boost their conversion rates. As a payment processor and merchant of record in the regions we operate, we provide a streamlined and risk-free solution for our clients, facilitating their entry into the rapidly growing emerging markets worldwide.

 

Title: Head of Operations – Africa

Location: Lagos (Remote)

Employment Type: Full Time

Category: Operations – Global Operations Iniciatives

 

What’s the Opportunity?

 

  • Oversee dLocal’s strategy and partnerships operations in Africa in order to enable local payments processing for international merchants.

What Will I Be Doing?

  • Negotiate and execute commercial partnerships and agreements.
  • Work with internal teams on operations/product/technology road map and integration of partnerships within Africa.
  • Closely lead and manage the operations team for overall operational excellence
  • Analysing performance results and optimize accordingly.
  • Improve operational capabilities for the different payment methods.
  • Stay on top of local regulatory/licensing requirements and how it impacts our business.
  • Work closely with merchants and commercial team, focusing in the development of key products.
  • Maintain personal networks, participate in professional organizations, attend conferences and industry events.
  • Contact with local lawyers, accountants and tax experts in order to ensure the operation is running accordingly in all countries of operation.
  • Stay on top of local regulations and engage with regulators in case its necessary.

What Skills Do I Need?

  • Over 5 years operational experience working as a Head of Operations or similar across African regions such Nigeria, South Africa, Kenya etc.
  • Strong Cross-Cultural Leadership skills.
  • Proven experience in payments or other financial systems in Africa.
  • Proven success partnering and working cross-functionally to make things happen.
  • Significant experience negotiating and executing contracts and agreements.
  • Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world.
  • Established relevant business network.
  • Someone willing and able to take smart risks based on solid strategy and deep partnership understanding.
  • Curious profile, strategic thinker, effective decision making skills and positive attitude.
  • Adaptability and growth mindset.
  • Thorough knowledge of the market.
  • Technical knowledge will be considered a plus.
  • Commitment to compliance and understanding of the regulatory environment in Africa.

Deadline: Not Specified.

How to Apply: Interested and qualified candidates should Click Here to apply online

What Happens after you Apply?

  • Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

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